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Tenants

At Murray & Currie we make renting a property easy and "hassle free". Our highly trained property professionals will guide you through the whole process ensuring we find the perfect property for you and your tenancy is a smooth one. 

Why choose Murray & Currie? 

Our property professionals are extremely dedicated and passionate about finding the right property for you. We are open 7 days a week, ensuring you can view properties, sign agreements or even contact us with a query at all times. Our referencing and applicaiton process is designed to be straight forward and our team will be with you every step of the way.  

Viewing Appointments

We aim to secure a viewing appointment at a time that suits you. You will be accompanied at every viewing by a fully qualified property professional who will furnish you in detail with the features of every property including the council tax band, estimated energy prices, school catchment areas, local transport and nearby amenities. We are available for viewings 7 days a week and can start your search today once we receive your property requirements. 

Our Application Process

Prospective tenants are required to complete the online application form available on the website. Our property professionals remain on hand to help you through this process and can answer any questions you have. Once your application has been submitted and checked, we organise an individual lease signing appointment at our offices in Edinburgh to talk you through the details of your tenancy agreement, inventory and move in process. 

Tenancy Deposit Scheme

Murray & Currie fully embrace the tenancy deposit scheme, designed to safeguard tenant deposits and ensure complete transparency at your check out. MyDeposits Scotland will provide you with a Deposit Account Number (DAN) shortly after moving in. For more details log online to http://www.mydepositsscotland.co.uk

A quick glance at how we will support you with deposit protection:

  • Secure protection

    Each deposit is kept safe, in a secure UK based bank account for the tenancy duration.

  • Segregated bank accounts

    Each deposit is held in its own unique segregated account for the tenancy duration. The deposit in covered by the Financial Services Compensation Scheme.

  • Fast repayment of deposit:

    We will return the deposit straightaway by your preferred method of payment, once both parties have agreed to its release.

  • Fair dispute resolution

    Our award nominated dispute resolution service uses impartial adjudicators qualified in Scottish law to resolve your deposit disputes.

  • Online dispute service:

    Upload all your dispute claim evidence online, including the tenancy agreement, inventories, photos and video, saving you time and money.

  • Support and guidance:

    Information, support and guidance is available on all things deposit-related, online, over the phone or face-to-face.

  • Complete access:

    24/7 online access or speak to our team directly.

  • Outstanding customer service

    Contact our helpline during office hours for support

Our Maintenance Team

Please contact our maintenance team by calling 01312265050 or emailing maintenance@murrayandcurrie.com

Emergencies –  We have an out of hours maintenance contact number 07825 686591, this covers:

1/ Mains water pressure leaks from your property

2/ Emergency glazing

Please leave a message with your contact number and property address and  a description of the problem and a member of the team will call you back within a short period of time if it relates to the above emergency. 

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